"I would like to take a moment to thank your technicians and your company for doing it right. Your company and employees are thorough, knowledgeable, helpful and professional in every aspect.
Every communication and each and every technician that has come to my home has been top notch. Being a part of the maintenance program has saved me money and I have experienced nothing but peace of mind knowing your technicians will get the job done and in my most recent situation, be able to tell what really needed to be done above and beyond my HVAC system. Mitch was able to identify an electrical problem and he was right on the money with his assessment. He maintained his patience with me when I argued that is seemed quite a coincidence that I am having electrical problems after the installation of a new component of my AC unit. He was exactly right, however, and also provided me with information regarding the electric company that allowed me to restore service with no cost.
Every single technician has been friendly and has provided excellent service. Please accept my deepest gratitude. Please feel free to have any potential customer who is considering your maintenance program and/or services to call me for a reference. "
- Jerilyn K.
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"We're all busy these days, but I felt compelled to be sure to make the time to send you this note. I hope you'll share it with others at BREMAC. As you know, I'm an Architect. My firm's body of work is solely related to large commercial design. Having been in business now for 104 years, our firm has been responsible for many monumental buildings that you and everyone at BREMAC have visited. Three years ago this August, I purchased my current home in Mechanicsville. Prior to purchase, I had questions about HVAC systems (specifically installation of hot water coils serving the Central Boiler outdoor wood boiler) installed by the previous owner. My real estate agent recommended that I contact BREMAC for clarifications. I did and Everett showed up for the service call. He was both knowledgeable and went out of his way to be helpful. Just a nice guy! He confirmed my suspicions and recommended isolation valves for the coils. Near the end of summer last year, I noticed a drop-off in cooling capability of the unit serving the second floor of the house. I decided to wait until the spring to implement repairs for several reasons:
1) I didn't need cooling capability during the winter, and
2) Because our firm doesn't design residential work, I don't know Contractors that serve the residential community. Frankly I was expecting to be a part of one of those AC replacement horror stories. We have enough problems with multi-million dollar systems in our commercial projects. I was preparing to gear up to be sure the replacement unit for my house was a quality unit and was properly installed. I met with and received proposals from several firms to replace the defective AC unit. You met with me and after review, I was very comfortable with the Bryant equipment that you were recommending. Again, another nice guy!
BREMAC was not the highest, nor the lowest priced proposal. However, the BREMAC proposal was a simple straight forward one page proposal that didn't have a second page of exclusions and qualifications. After ample consideration, I decided to go with BREMAC. I cannot adequately describe how delighted I am with the completed work. Alan showed up at my house right on time. He and his helpers could not have been more courteous and careful. And, after just a few minutes in my home, I was comfortable heading off to work. The installation exceeded my expectations and the workmanship is excellent. Alan went out of his way to correct deficiencies created by others. Again, another nice guy!
These days it's extremely difficult to find businesses that actually do what they say they're going to do. Our firm is one of those businesses…BREMAC is also certainly on that short list. I'd be happy to serve as a reference for BREMAC.
Thanks again. Regards,"
- Ken B.
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"I just wanted to thank you for your help in putting the system together for our home. Everything is working fine. I also wanted to tell you what a pleasure it was to have Eric, Greg, and Fish in our home. They were personable, friendly, and had great attitudes. They are truly an asset to your company. Thanks again!"
- Graham P.
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"Everything is working fine. Your
men were very courteous,
helpful, and neat with the work.
Thank You."
- Charles G.
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"My wife, Terry, and I are delighted
with the new system. You and your
team did a fine job, and we would
recommend your services highly.
Should the need arise, I hope you
will feel free to use us as a
reference."
- Andrew D.
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"I just wanted to thank you for being
so kind. We sincerely appreciate
your prompt, good service." - Gail D.
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"You all did such a neat job and were
of great help to me in ways beyond
what was called for. Rest assured, I
will recommend you."
- Naomi T.
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"It was a pleasure to work with your
technician and company. Thank you
for quality service. Sometimes this
is hard to find, and I wanted you to
know that it is appreciated.
- Michele S.
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"Thanks for your very prompt response
to our water heater problem. Thanks
also to your usual excellent work.
It is reassuring to know that BREMAC
is always there."
- Neb R.
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"I am truly enjoying the new heat
pump that BREMAC installed for me. I
am no longer bothered by the heat
when I am outside, knowing that I
can come home to a house that can be
cooled to any temperature I desire."
- Gilda J.
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"I just wanted to tell you how much
we appreciate the work you did for
us. It was especially nice that you
let us borrow that window AC unit
while our parts were being ordered,
that little jewel was all we had
during those 90+ degree days."
- John L.
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"Thanks so much for responding so
quickly. I want you to know how much
I appreciate the fact that you run
your business with honesty and
integrity. These are qualities not
found too often anymore."
- Teri C.
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"Many thanks for the time spent on
our heating system. The "D" Team was
GREAT!! They were polite and very,
very courteous. We enjoyed having
them in our home. Thanks again and,
of course, BREMAC is the only
company we trust our HVAC needs to."
- Peggy & E.J.
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"Thanks! This is the first winter we
have been able to sleep in our
bedroom. We are greatful to everyone
at BREMAC."
- Linda M.
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"I just wanted to pass along that
your technician is an extremely
polite, efficient young man and he
did a very thorough job. Thank you."
- C. Coleman
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"I am impressed with your technician.
He was very professional even in how
he responded to my negative comments
about the previous technician. Great
Job!"
- Mr. Lee
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"Your technician had just been to my
home. He did a very thorough job.
Thank you."
- Nelson Z
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"I just wanted to say what a fine job
your technician did. People usually
call about bad things but I wanted
to let you know about something
good."
- Ramon C.
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"I just want you to know we think you
guys do great work and all of your
staff is tremendous. We have
recommended you to several people.
Keep up the great work!" - Easley J.
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"Thank you for letting my family be
relaxed and cool now. I greatly
appreciate your employee's hard
work."
- Chul C.
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"It has been a pleasant and "warm"
experience to now have consistent
heat in the house and a system that
I can adjust! Thank you for a great
job."
- Constance L.
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"My experience with BREMAC has been
an excellent one. Everyone I worked
with was highly professional and did
an outstanding job. I would
recommend you to anyone."
- John L.
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"Thank you for working our job into
your schedule so promptly. We are
enjoying the "cool" and the "quiet"
that our new unit provides. We
appreciate the service of your
employees. They were efficient,
polite and professional."
- Lin M.
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"Last night was the most comfortable
night in our house since we moved in
five years ago."
- Roger L.
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"Your technician was an extremely
polite, efficient young man and he
did a very thorough job."
- Mr. Coleman
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"Very courteous, prompt, and
professional. Thank you."
- Tom F.
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"The BREMAC technician was very
friendly and knowledgeable; it's
nice to have a company I can depend
on."
- Mark P.
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"Bremac did a great job replacing
heat pump systems in my house. I
would highly recommend them to any
of my friends that needed to replace
or service their heating and cooling
system."
- Lynne W.
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"I just wanted to say thanks for
everything. You and your company
have been very helpful and very easy
to deal with. I will not hesitate to
refer your company to anyone I know
looking for HVAC work."
- Scott S.
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"Thank you for responding so quickly
to the situation. The AC unit seems
to be working fine now. Thank you."
- Mary D.
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"Thanks for the prompt and responsive
service. Given the record heat, I
imagine that you are inundated with
requests. Thus I sincerely
appreciate the quick turn-around."
- Guenet B.
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"Bremac installed a high-efficiency
heat pump, high-efficiency air
filtration system and a humidifier
in our home. They completed the
installation work quickly and left
our house neat and clean (we really
appreciate that)."
- Randy B.
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"BREMAC has been my service company
for the last 12 years and has been
the best company that I have found
to service my house and install new
equipment. I would not go anywhere
else."
- Annonymous
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"BREMAC has done their usual
excellent service. Great job. Thanks
again."
- Annonymous
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"Bremac installed a
high-efficiency heat pump,
high-efficiency air filtration
system and a humidifier in our home.
They completed the installation work
quickly and left our house neat and
clean (we really appreciate that).
Bremac previously had installed a
whole-house dehumidifier in our home
so now we are able to control
humidity at a comfortable level all
year long. My wife complains much
less about dry skin during the
winter and our furniture doesn't
have smelly and unhealthy mildew
during the summer. We have noticed
that smells in our house have
decreased considerably. In
particular, a few old carpet stains
which used to emit odors smell quite
a bit less now. We think that might
be due to good humidity control as
well as the high-efficiency air
filtration system. The air
filtration system also has reduced
the dust level in our home. We have
the option of running the air
filtration system without operating
the heating or cooling unit. We are
anxious to see if running it
constantly during the Spring will
remove pollens from the house air
and reduce my allergy problems.
Since our relatively inefficient
heat pump was replaced with a
high-efficiency heat pump and we
have a comfortable humidity level,
our heating bills this winter have
decreased significantly. Less dry
skin, less mildew, less odor, less
dust, lower monthly utility bills
and possibly fewer allergy problems
is sweeeet."
- Randy B.
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